SMOKEA® is not responsible for packages stolen from your porch, mailbox, etc. All items purchased from SMOKEA® are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.
If you purchased ShipInsure Package Protection with your order you are covered against lost, stolen and damaged packages. To learn how to file a claim with ShipInsure click here.
You can read our full shipping policy by clicking here.