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Resolved
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This incident has been resolved.
Apr 16, 2026 5:38 pm
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Monitoring
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This issue seems to have been resolved by Authorize.net. While we continue to monitor, orders that were placed during this time should try completing payment through the email they received post-purchase. If you have any questions, please feel free to reach out to our support team.
Apr 10, 2026 11:22 pm
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Investigating
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SMOKEA®'s payment gateway, Authorize.net, is experiencing a service disruption currently preventing certain transactions from being processed. The cause is being investigated and they are working urgently to resolve the situation.
If you've tried placing an order in this time, you should receive an email letting you know that payment has not gone through. Once the disruption has been resolved, please try completing payment through the link in this email.
We will post here as soon as this issue has been resolved.
Apr 10, 2026 10:50 pm
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